Selasa, 24 November 2009

Team Leadership competency framework - HR Series

There are some competency dealing with team leader competency to develop organization become profesional organization :

1. Planning and Organizing
Organizes and coordinates resources to ensure achievement of performance objectives
  • Prepare in advance for meetings, interviews, customer contact and so on.
  • Accurately prioritizes key tasks for self and others.
  • Ensure realistic timescales for tasks and activities, including contingency where necessary.
  • Plans and schedules towards achievements of tasks.

2. Problem Analysis

Effectively identifies important elements of a problem by seeking relevant data and evaluating it in logical and rational manner

  • Asks open and probing questions to gain information.
  • Adopts a structured approach to quesioning, ensuring all angels are covered.
  • checks understanding and verifies facts when gathering information.
  • Identifies causes of problem / issue.
  • Draw logical conclusion based on the available data.

3. Innovation

Identifies new methods of working by looking at issues from different angles and chalengging traditional methods or approaches

  • Identifies opportunities to improve situations/processes.
  • Encourages others to come up with suggestion / solutions.
  • Tries to remove barriers rather than creating them.
  • Takes a wider view of processes rather than focusing on own job/area.

4. Team working

Works cooperately and productively within teams, contributing effectively to team objectives.

  • Show consideration for colleagues, taking feeling into considertaion.
  • Work cooperatively with others to assist in achievement of goals.
  • Offer constructive suggestions to assist team to achieve objectives.
  • Help to create team spirit.

5. Leadership

Takes responsibility for directing and motivating others, ensuring business objectives are met

  • Praises achievement and acknowledges contribution of others.
  • Encourages and supports staff to overcome problems, both works and personal.
  • Encourage full participation form all team members.
  • Takes opportunity to delegate and develop the skills of others.
  • Sets target which are stretching but achievable.

6. Influencing

Actively influences others to gain acceptance for plans while taking the needs and opinions of other into consideration

  • Manages discussion effectively to ensure desired action are achieved.
  • Effectively prepares for discussion in advanced and has though possible outcomes.
  • Demonstrates behavior that is assertive, rather than passive or aggressive.

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